Business Insider: Shopify is getting a new head of customer support as the division shifts to AI Shopify is getting a new head of customer support as the division shifts to AI Clovis Cuqui is departing Shopify after years of leading its customer-support organization. Cuqui will be replaced by Glen Worthington, another longtime Shopify leader. Shopify's support organization ...

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Business Insider: Shopify plans a reorg of its Support division as the ratio of managers to 'crafters' falls below target Shopify is planning a reorg of its Support division, sparking concerns about potential job cuts. Support director David Kohl said in a post that the company had seen success in its AI experiments. The ... Shopify plans a reorg of its Support division as the ratio of managers to 'crafters' falls below target Explore Shift v9 Support Center for assistance with managing emails, apps, and social media accounts in a unified interface.

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